Frequently Asked Questions

Answers to Common Questions

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FAQ

You have questions, we have answers!

We have been in business since April 2016, we have been moving forward with our business day by day. There is no need to worry about any upcoming closure, we're here to stay!
At this time, we do not offer a full money-back gurantee. If you cancel your service us within 14 days, you are entitled for account credit or a refund to your payment method. If you purchase a dedicated server, no refunds will be given.
Yes, if you would like to try out our services you may submit a ticket. We will gladly assist you with that!
For websites and game servers, the setup is usually instant after the payment is received. Dedicated servers are set up within 2-4 days depending on availability. If you order addons, it will take up to a day to setup.
You are able to pay your services with PayPal, PayGol, and Bitcoin. However, Hosted Tab (SA:MP Servers) and Dedicated Servers can only be payed with PayPal.
When we have promotional offers, we will post details via our discount page or through our social media pages.
Yes, if you would like for us to help migrating your server from a competing host we will help you with that. Submit a ticket for more information.
Websites, Game Servers, Dedicated Servers all come with DDoS protection (more details can be found on plan pages).

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